Fully Committed to Offering Personal Care

Providing Exceptional Residential Care in Leicester

At Heartwell House, we would welcome the privilege of providing residential care for your loved one. Based in Leicester, our highly experienced team provides a variety of reputable services, including compassionate respite care. We also offer a highly popular day care service.

Day Care Services

The day care services we provide are highly valued by our service users and their families. At Heartwell House, we are committed to giving the families of our service users a well-deserved rest while providing the peace of mind that their loved ones are in the care of considerate professionals. Day care may be arranged at short notice. Often, we’re able to arrange an exciting day out for our service users.

Respite Care

On an emergency and planned basis, respite care is available, depending on the availability of the bed. Please contact Home Manager for further details.

Contact our caregivers today, in Leicester to enquire about the residential and respite care services we provide.

Truly Personal Care

Because we work alongside you and your loved one to produce a unique care plan, you’ll have all the assurance you need that the care we offer is as close as possible to the care you would provide personally. With that fact in mind, you can give yourself a much-deserved break.

What’s Included?

The day and respite care services we offer are person centred and planned around individual choice and needs of your loved one. As a result, the care we provide is sensitive to the person's physical, psychological, spiritual, cultural and social needs. Nevertheless, a typical day or respite care package includes:

  • Administering Medication
  • Day Trips to Parks, Shops, and Beaches
  • An Overnight or Extended Stay
  • Indoor Activities
  • Outdoor Activities
  • Full Supervision
  • Snacks and Meals in Accordance with Dietary
  • Requirements

Arranging Our Help

Heartwell House has limited capacity and our popular services are often booked up early. To find out more about availability, please don’t hesitate to contact us today.

"I Call It My Home"

“Heartwell House is a lovely place. I call it my home. Everything is taken care of for me. I don’t have to worry about the bills, laundry, cooking, etc. I feel safe and secure here. I really like going on the day trips – we go to the park sometimes. I have good memories of when we went to Skegness and Hunstanton – we had fish and chips for our tea by the sea-side.”

Arranging Our Help

Heartwell House has limited capacity and our popular services are often booked up early. To find out more about availability, please don’t hesitate to contact us today.

"It’s Brilliant Here!"

“It’s brilliant here! We all have different mental health problems, but we have all kept our independence. The staff here help us without taking over. They prompt us if we need assistance during the day and night. One of my favourite things to do is go out for a walk and fetch my papers. I sit on my favourite bench and relax. The staff always know where I am, and I feel reassured. Although I struggle with some things, the staff at Heartwell House make sure I keep on top of my medication. The atmosphere here is very homely. We all have respect for one another and feel like part of a big family. In fact, I like it so much that I don’t want go back home – I’m so happy here.”

Arranging Our Help

Heartwell House has limited capacity and our popular services are often booked up early. To find out more about availability, please don’t hesitate to contact us today.

"Heartwell House Means Home for Me"

“Heartwell House means home for me. The food is wonderful here and there is always a good variety of home-cooked options, as well as lovely fresh fruit baskets. I would recommend Heartwell House to people who have had problems with mental health. The staff here are really good, from the carers to the cleaners – nothing is too much trouble. I love my room, which has all the special things I had in my room at my house. I can come and go when I want to, I can go to prayers and the shops. This helps me to feel like part of the community.”